343 N. Battlefield Blvd Chesapeake, VA 23320 757-410-2400

Read Our Reviews from Top Rated Dealer In Chesapeake, VA

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

KJ
Kari J.
Feb 21, 2026
Paul did an awesome job! He kept looking for just the perfect car for us and found it within a week. 100% recommend Back Roads!
Google
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Daniella S.
Feb 19, 2026
Seen a car online that I was interested in so I stopped by to check it out. Taylor helped me and was absolutely amazing! Everyone working were nice friendly, the atmosphere was comfortable and I’m telling you none of the guys here make you feel like you HAVE to buy anything. Which is such a plus! Let’s say the overall experience was so good and I left with the car I loved!!!!! I’ll be telling everyone about this place. Thank you Taylor and to the other guys so much for everything !!!
Google
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Jackita W.
Feb 18, 2026
Go see Paul Huffman. This is our third car he has sold us. He is great salesman and willing to do what’s best for the customer. The finance office and owner are awesome as well.
Google
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Raymond L.
Feb 17, 2026
Incredibly helpful staff. Spencer took great care of me and helped me get back out on the road.
Google
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Jessica P.
Feb 16, 2026
Paul helped us get our Kia Soul. Non-intrusive and very helpful. Would highly recommend for an anyone just wanting to come to this lot to look at vehicles!!!
Google
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Polly C.
Feb 16, 2026
We just had a wonderful car buying experience with Taylor Doyle! He was knowledgeable, helpful, and so friendly. The process couldn't have been better. We highly recommend purchasing your next car with Taylor at Back Roads Automotive!
Google
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Tom V.
Feb 14, 2026
2nd time buying here, been a good experience both times.
Google
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Vincent T.
Feb 14, 2026
Back Roads Automotive treats you right . Ask for Erik they will put you in your next vehicle. And treats you like family. Loved the experience.
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Kenneth S.
Feb 14, 2026
Paul was great. Very easy experience. The reviews are accurate.
Google
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Drew F.
Feb 10, 2026
Taylor was phenomenal. Excellent customer service. Made me feel right at home. Awesome experience. I will be coming back looking for a car for my son next.
Google
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Louis M.
Feb 9, 2026
While I originally showed up to look at the really bad ass ford truck they had, I saw so many other great vehicles. Erik the salesman that helped me out took the time to show me all the vehicles without any pressure to buy any of them. He went through a lot of vehicles to make sure I got the one I wanted. He was really good at taking time with me and letting me drive the vehicles. It took some time but he put in the work and we got the car we needed. Thank you Erik for your time. Love the car.
Google
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Brenna M.
Feb 7, 2026
This was my first time buying a car from a dealership and Spencer was an absolute gem. He truly took ownership from start to finish of our experience. He’s a great asset to the team and overall a nice guy!! He was very personable and made us feel comfortable.
Google
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Chelsea K.
Feb 7, 2026
Taylor made the process quick and painless. Great experience, would recommend getting your new vehicle here!
Google
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Cj
Feb 5, 2026
Paul and everyone at Back Roads Auto were great to work with. Had an amazing experience.
Google
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McKenna E. Y.
Feb 4, 2026
Taylor was nice and easy to work with!
Google
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Larry N.
Jan 31, 2026
We had a great experience with the guys here .Taylor and Bryan were great fun 😁 to work with everyone should go and buy from them 😀
Google
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Shannon D.
Jan 30, 2026
Great customer service! Definitely recommend.
Google
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Grant F.
Jan 28, 2026
Taylor is amazing-made the process quick and easy-and is easy to drive with on a test drive. He can even scout a vehicle and go get it for you and find exactly what you are looking for...do yourself a favor and get a vehicle from Backroads Auto! Good rides go quick there, so if you like it-buy it!
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Ashlin B.
Jan 27, 2026
I wanted to share a truly exceptional experience I had recently at Back Roads Auto. They are a fantastic, family-operated business, and it genuinely shines through in their customer service. From the moment I engaged with them, I was thoroughly impressed by their balanced approach – highly professional, yet incredibly welcoming and laid-back. The entire process was seamless and stress-free, which is a testament to their dedication. Spencer Hayden is awesome along with Jim and Brian. 5 stars !!!!! I'm absolutely delighted with the service I received and can wholeheartedly recommend them. I've found my go-to place for all future automotive needs and will undoubtedly be returning. It's rare to encounter such a consistently positive experience, and they certainly set a high standard. We love our new Tahoe. Best, Ashlin and Jason Barker
Google
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Munden757
Jan 21, 2026
I recently bought a 2015 Tacoma, after a few days, the transmission fluid coils started to leak. However My warranty wouldn’t cover the damage, BackRoads Auto Covered the $450 repair cost and I had my vehicle fixed and returned within 24 hours. I would just like to praise the owner (Mr.Brian) and the staff for running such a wonderful and reliable lot and of course going above and beyond to take care of my situation. A very Special thanks to Taylor (sales associate) as well for helping me find my dream vehicle and making sure everything was perfect before I signed. Taylor was very hands on with my transmission leak as well, making the entire process as stress free and easy as possible. Any future vehicles I plan on buying will be through BackRoads auto, as well as referring this lot to everyone I know who’s looking for a vehicle. Your establishment is definitely the most trustworthy car lot I’ve been too, I can’t thank you guys enough for everything !!!!
Google
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Rachel C.
Jan 21, 2026
Hi, So there’s a bus stop right beside their store and I had been waiting out there for an hour and 45 minutes, and I walked in the building cause I got too cold because it was like 20 30° out, and the people were really welcoming saying that I could sit in there and wait until I was ready to get back on the road!!!! and I was really appreciative of a particular individual named MR. SPENCER, He was very respectful very understanding and even offered me a car but I didn’t have the money. thank you so much MR. SPENCER and your crew for being so respectful!!! I would definitely recommend people to come to: BACK ROADS AUTOMOTIVE. Thank you so much for everything and you will definitely be remembered for your act of kindness and concern. THANKS AGAIN!!!!! If you’re looking for positive energy this is the place to go too to buy a vehicle, I promise you won’t regret it!!!!!
Google
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Charlie S.
Jan 20, 2026
Great service and employees, good value on their vehicles.
Google
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Chris P.
Jan 17, 2026
Called Thursday when I saw the truck I wanted online. Spoke with Spencer and it was the easiest deal I have ever done. I couldn’t get there until Saturday so did everything through text and email. Showed up Saturday test drove and was on the road within a hour. Highly recommend doing business with Back Roads automotive.
Google
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Jaylin H.
Jan 16, 2026
I had a very professional experience buying my first car from Paul. I recommend others come purchase from their dealership.
Google
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Andrew P.
Jan 16, 2026
Great experience, drove 4 hours to get the perfect truck and Paul was extremely helpful. Recommend!
Google
KC
Kailey C.
Jan 15, 2026
Taylor was awesome! Best salesman ever!
Google
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Tracy D.
Jan 13, 2026
The staff is amazing!! Make sure you come see Spencer, Taylor or Brian. They were so helpful and we are so happy!! It was a quick and such an easy peasy process.
Google
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Dominique M.
Jan 12, 2026
Paul was excellent. I hate car shopping but Paul made the process easy. The process was stream lined left the lot with our registered and insured.
Google
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Heaven R.
Jan 11, 2026
Spencer made the whole process super easy. Small set back and they still found a way. I was in and out, plates and all the same day. Super happy with my purchase 🙂
Google
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Madison N.
Jan 10, 2026
A phone call is all it took, now I’m walking out with a sweet ride!
Google
★★★★★
476 Testimonials
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