343 N. Battlefield Blvd Chesapeake, VA 23320 757-410-2400

Read Our Reviews from Top Rated Dealer In Chesapeake, VA

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

AS
Allison S.
Jul 8, 2026
If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there.
Google
OJ
Oliver R. J.
Jul 7, 2026
No pressure sale, rare. Pleasant conversation, rarer. Kept “in the loop” each step, rarest. I have OCD, an engineer’s mind, a teacher’s perspective, and a servant’s heart. I don’t give unearned credit. Mr. Adam Byrd, your skills should be in a book! Thank you, O. Rice.
Google
SM
Steven M.
Jul 7, 2026
Spencer was amazing… very down to earth… great service… awesome person in general… thank you all for a great car buying experience.
Google
CS
Chrissy S.
Jul 6, 2026
Spencer made the process so quick and seamless!! Best car buying experience I have ever had!
Google
SW
Sharon W.
Jul 4, 2026
Great experience with Taylor as our sale guy! Followed up to make sure we got the truck we wanted. Awesome follow through!
Google
N
Norman L. J. (.
Jul 3, 2026
Friendly professional service. Great selection of vehicles did what they could to make us happy. Adam Byrd Was our salesman created to set the door with a smile and walked us through every step. He answered all of our questions.
Google
HW
Hillary W.
Jul 3, 2026
Taylor was wonderful to work with. My wife is very happy with her new jeep.
Google
CL
Cynthia L.
Jul 3, 2026
Taylor was wonderful! Absolutely will be returning when it is time to buy another!
Google
SM
Stacey M.
Jul 1, 2026
I worked with Adam Byrd, very professional and pleasant. Made the purchase easy and was honest.
Google
TN
Tylor N.
Jun 30, 2026
Paul was a great help they closed at 7 but at the moment it’s 7:23 and he made sure I was able to get out the door with the vehicle. I really appreciate the help and how friendly they are.
Google
CR
Camryn R.
Jun 30, 2026
Paul Huffman was awesome! He was very helpful with this process!
Google
HO
Heather O.
Jun 29, 2026
Taylor was incredible!
Google
KW
Kody W.
Jun 29, 2026
The smoothest transaction I’ve ever had they got me into an amazing car at a price I could afford I really can’t say how appreciative I am of them huge stress relief
Google
VK
Van K.
Jun 29, 2026
Had a great experience at this dealership.at first it was looking too well but Paul really worked with me and helped me out a lot and I end up leaving with the car I wanted. 10 out of 10 would recommend
Google
RA
R A.
Jun 27, 2026
Such an awesome and friendly atmosphere. Adam Byrd was amazing and patient with the whole process. I highly recommend this place.
Google
B
Brandi
Jun 27, 2026
Taylor was amazing and extremely helpful with getting us the vehicle we wanted for the price range we needed. He walked us through the cars that would fit our family size/needs and was fast with letting us test drive. The buying process went smooth and he also helped set things up. He was very efficient and had the car washed while we waited for paperwork to process. I highly recommend Back Roads and Taylor.
Google
MZ
Matt Z.
Jun 27, 2026
Just bought a used Ford F150 from Back Roads. Having bought more than a dozen automobiles I can honestly say that I appreciate their customer service and low pressure approach; this is a great place to purchase a used vehicle. Hats off to Paul for being a honest, respectful salesperson. Thanks!
Google
RT
Rhyan T.
Jun 26, 2026
Adam Byrd was awesome. Very knowledgeable, not pushy and was an overall pleasure to work with. Will probably be back in a few years to buy a bigger one.
Google
MP
Marley P.
Jun 25, 2026
Great salesman Adam Byrd friendly helpful hometown car dealer
Google
PW
Patrick W.
Jun 25, 2026
What an amazing experience from start to finish! Taylor helped us out today and he was very informative and patient with listening to exactly what we needed. I would recommend anyone who is in need of a car to come and see him! 5 stars is not enough! Thank you so much again.
Google
CT
Christopher T.
Jun 24, 2026
Paul was very helpful and patient. I will recommend you guys to my friends. I love the jeep I purchased
Google
NM
Nikki M.
Jun 22, 2026
Great experience with Taylor!
Google
RD
Rachel D.
Jun 22, 2026
Had a great experience working with Amber on our new to us Acura. Fast and friendly! 10/10 recommend using her for your next purchase!
Facebook
WC
Wilbur C.
Jun 22, 2026
It’s always a pleasure doing business with Spencer and company at back roads automotive, the service , intention to detail in the things that fits your budget, giving you a chance to make sure your driving in a vehicle 🚗.they have always given me the best options and advice to make sure that my choice is or would be like there own, there business is greatly appreciated!!!!!!
Google
NS
Nicole S. S.
Jun 20, 2026
I recently purchased a vehicle from Backroads Automotive, and the entire experience was outstanding from start to finish. Amber was incredibly helpful, knowledgeable, and professional throughout the process. She took the time to answer all of my questions, made sure I felt comfortable with my decision, and never made me feel pressured. The vehicle was exactly as described, and the buying process was smooth, straightforward, and stress-free. Amber's excellent customer service and attention to detail made all the difference. It's clear that Backroads Automotive values its customers and takes pride in providing a great car-buying experience. I highly recommend Backroads Automotive, and if you have the opportunity to work with Amber, you're in great hands!
Facebook
KD
Kamesha D.
Jun 20, 2026
Great customer service, very professional. The whole staff made me feel welcomed and was eager to serve me. I would highly recommend back roads auto for your next vehicle and make sure to ask for Spencer.
Google
NM
Nick A. T. M.
Jun 19, 2026
Adam Byrd with Back Roads auto is the guy! He was very professional throughout the process and easy going! If you’re looking for a new ride, come give him a chance! I will definitely come back in the future.
Google
CN
Crystal N.
Jun 19, 2026
Go see Spencer. Great service and very personable. They have great prices and a beautiful store.
Google
HP
Hailey P.
Jun 18, 2026
I had a great experience. Taylor helped me find the best car for me.
Google
SP
Shanda P.
Jun 18, 2026
Taylor was awesome - no pressure, quick processing and hassle free.
Google
★★★★★
731 Testimonials
Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
To encourage all feedback, positive or otherwise, an equal incentive for reviews, regardless of rating, may have been provided to the reviewer.

Google reviews provided via APIs https://www.google.com/+/policy/embedded-content.html

Facebook reviews provided via APIs https://developers.facebook.com/